MyWelderMyWelder

Privacy Policy for MyWelder

Last Updated: July 19, 2026

This Privacy Policy describes my policies and procedures on the collection, use, and disclosure of your information when you use MyWelder (accessible via www.mywelder.co.uk) and tells you about your privacy rights under UK law, specifically the UK GDPR and the Data Protection Act 2018.

I use your Personal Data to provide, secure, and improve the marketplace platform. By registering an account or using the platform, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Data Controller Information

MyWelder is operated individually by Andi Kuli as an independent platform provider based in Poole, England.

2. Types of Data Collected

Personal Data

While using the platform, I may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information includes, but is not limited to:

  • First name and last name
  • Email address and phone number
  • Full address, city, and postcode (necessary for localized job matching)
  • For Contractors (Welding Professionals): Business details, trade certificates, welding qualifications, or public liability insurance documents provided for "Verified Professional" badge assessment.

Usage Data

Usage Data is collected automatically when using the platform. This may include your device's IP address, browser type, browser version, the specific pages of the website you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

3. Lawful Bases for Processing (UK GDPR)

Under the UK GDPR, I must have a lawful basis to process your Personal Data. I rely on the following bases:

  • Performance of a Contract: To create and manage your user account, allow clients to post jobs, and allow contractors to buy and use credits to bid on jobs.
  • Legal Obligation: To maintain accurate financial and tax records for HM Revenue and Customs (HMRC) regarding credit purchases.
  • Legitimate Interests: To protect the platform against fraud, monitor system security, review communication logs in the event of a dispute, and optimize performance marketing (such as via Weld Leads campaigns).
  • Consent: For placing non-essential cookies (analytics or marketing pixels) on your device.

4. Tracking Technologies and Cookies

MyWelder uses necessary cookies to authenticate users and prevent fraudulent account activity.

Non-essential cookies (such as Google Analytics or Meta tracking pixels used for marketing analysis) will only be deployed with your explicit consent through the website's cookie preference tool. You can withdraw your consent at any time via your browser settings.

5. Sharing Your Personal Data

I do not sell your personal data. Your information is shared only in the following strictly necessary circumstances:

  • Between Users: When a Contractor bids on a job, or a Client posts a project, certain profile details (such as names, job location postcodes, and professional ratings) are shared with the other party to facilitate the connection.
  • With Service Providers: I share data with third-party vendors who assist with essential infrastructure, including web hosting, database maintenance, and communication tools.
  • For Payment Processing (Stripe): Credit purchases are processed directly by Stripe. I do not store or collect your payment card details on my servers. Your details are encrypted and securely handled directly by Stripe in compliance with PCI-DSS standards. You can read their privacy policy at stripe.com/gb/privacy.
  • Legal Requirements: I may disclose your personal data if required to do so by UK law, court order, or in response to valid requests by UK public authorities (e.g., HMRC or law enforcement).

6. Data Retention Periods

I retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. The maximum retention periods are as follows:

  • Account Information: Retained for the duration of your active account relationship plus up to 24 months after account closure to handle post-termination inquiries or disputes.
  • Support Data and Messages: Chat transcripts and support tickets are retained for up to 24 months from the date of closure for quality assurance and dispute resolution.
  • Usage Data and Server Logs: IP addresses and analytics are retained for up to 24 months before automatic anonymization or deletion.
  • Financial and Transaction Records: Invoices and credit purchase logs are securely stored for up to 10 years to strictly comply with UK financial regulations and corporate tax auditing laws.

7. International Data Transfers

Your information is processed primarily within the United Kingdom. If any third-party service providers transfer your data outside the UK or the European Economic Area (EEA), I ensure appropriate safeguards - such as UK Standard Contractual Clauses (SCCs) or International Data Transfer Agreements (IDTAs) - are implemented to maintain your privacy rights.

8. Your UK Privacy Rights

Under UK data protection laws, you have comprehensive rights regarding your personal information, including:

  • The right to access - You can request copies of your personal data.
  • The right to rectification - You can request that I correct or complete any inaccurate data.
  • The right to erasure ("Right to be Forgotten") - You can request that I delete your personal data under certain conditions.
  • The right to restrict or object to processing - You can object to direct marketing or object to processing based on legitimate interests.
  • The right to data portability - You can request the transfer of your data to another organization.

To exercise any of these rights, please contact me directly at info@mywelder.co.uk.

9. Children's Privacy

MyWelder does not address, market to, or knowingly collect personal data from anyone under the age of 16. If I discover that a minor under 16 has registered an account, it will be terminated and deleted immediately.

10. Complaints to the Information Commissioner's Office (ICO)

If you are located in the UK and believe your data has been handled unlawfully, you have the right to lodge a formal complaint with the Information Commissioner's Office (ICO), the UK's independent data protection authority.

11. Contact Us

If you have any questions, concerns, or data requests regarding this Privacy Policy, please contact me directly: